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FAQ

FAQ

Q: Do you make Indexable Tooling other than counterbores?

A: Yes, we manufacture all types of indexable tooling, both stock indexable tooling and custom tooling.

Q: Do you make custom tooling?

A: Yes, Vermont Indexable Tooling specializes in custom indexable tools.

Q: When can I expect my quote?

A: Customers can expect a quote within forty-eight hours of the Estimator receiving the request, and all pertinent information.

Q: What are your lead times?

A: Our lead times are generally between three and four weeks.

Q: Do you offer expedited deliveries?

A: Yes, call customer service for more details at 1(800) 639-1616.

Q: What is the status of my order?

A: Please call customer service at 1(800) 639-1616 to receive a status on your order. Moving forward Vermont Indexable Tooling is developing a process of posting this information online via our customer login.

Q: What are your payment terms?

A: 2% 10 NET 30 day, Visa, Master Card,Discover.

Q: Who is your preferred shipper?

A: Vermont Indexable Tooling’s preferred shipper is UPS.

Q: Do you repair tooling?

A: Vermont Indexable Tooling will attempt to repair our tools when the cost makes sense to do so.

 

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